The ability to resolve conflict gives us the ability to choose peace in all aspects of our life, at home, at work, at school or anywhere else. By discovering the ten roles of the peacemaker, everyone can learn to mediate destructive conflicts. A highly recommended read.
This book spells out the benfits of mediation, and reasons for it. However it does not teach one how to be a successful mediator.
For somebody who is completely new to the concept of mediation, this may be a good book to start.
To those who have read this book and want to get to know more about the subject, I recommend them to read "Getting Past No", another book by Ury.