Western Digital WDG1U5000 My Book Essential Edition 500 GB USB 2.0 External Hard Drive

Western Digital WDG1U5000 My Book Essential Edition 500 GB USB 2.0 External Hard Drive | Year and a half later-dead as a doornail

electronics:

Western Digital WD...

	Western Digital WDG1U5000 My Book Essential Edition 500 GB USB 2.0 External Hard Drive Western Digital Western Digital average customer review:based on 277 reviews view larger image
	for more information click here

Package Includes: WDG1U5000 MyBook, USB cable, AC adapter with power cord, Quick Install Guide

The Western Digital WDG1U5000 MyBook is a small, simple, elegant and very easy to use portable memory tool. Just plug it in, and you've got plenty of room to back up and save your valuable data, music, photos, and movies. Plug it into your computer's USB 2.0 port and start saving -- it's all about simplicity. The 500GB hard drive will store either 142,000 digital photos, 38 hours of Digital Video (DV), 60 hours of HD or 200 hours of DVD quality video. It can also hold up to 125,000 songs in MP3 format, or 12,000 songs in uncompressed CD quality. Serial Transfer Rate(USB 2.0) - 480 Mbits/s (Max) Read Seek Time - 8.9 ms Track-To-Track Seek Time - 2.0 ms (average) Operating Systems - Windows 98SE/Me/2000/XP or Mac OS X 10.2.8 (or higher) Requires available USB port Physical Dimensions(HxLxW) - 6.71 x 5.6 x 2.25 (170 x 141 x 57.2 mm) Weight - 2.90 lbs. (1.32 kg)

for more information click here

please Read, Warning

I just want to write and let the world know what kind of company this is. I have owned 3 Western digital (WD) hard drives. All 3 have not lasted longer then 2 years, the most recent has only lasted 1 yr.. 4 months. But the kicker of this situation is the external hard drive WD make have a warranty of 1 year. but the internal Hard drives that are inside the units have a 3-5 year warranty. So I called WD because the hard drive inside the case went bad. So this is how the call went.
The phone rang, and I got contacted to someone over sea's and could barely speak english. I told him my problem and he said sorry it's out of warranty and there is nothing he could do. So i said the hard drive inside the unit has a 3 year warranty. he said well you bought the external hard drive so you only get a 1 year warranty. I was going no where with him so I asked to speak to a manager.
Mind you it's bad enough I lost all my info, but now I couldn't get a replacement. so the manager comes on and says there is nothing he can do. I said to him because I buy the complete package the WD makes I get punished. and if i went out and bought a internal hard drive and put it in a case i'd get a 3-5 year warranty? he responded back, yea. I said dont you think this is a little unfair? and he said sorry. So then trying to be slick I said ok so what if I take the Hard drive out will i get the 3-5 year warranty? he said no you'll void the warranty because they marry the case and the hard drive as 1 unit so they know the hard drive came out of it. But his way of solving the situation he said is they offer a service to recover the data, I asked how much does that cost. he said about $3k. I asked to talk to his manager and he sad it would take 48 hours for them to call me back. (still waiting)
Long story short, if you are interested in buying a western digital I recommend buying a internal hard drive and putting it in a case which are very cheap. Just search external hard drive case, and tons will pop up. by doing this you'll get a real warranty.
I hope this helps others from getting screwed. Good luck

for more information click here

Year and a half later-dead as a doornail

Worked fine for approximately 18 months. Today it stopped working, emitted a little wisp of smoke, and passed on to electronic heaven. Not in a big hurry to buy from these people again.

reviews: page 1, 2, 3, 4, 5, 6, 7, 8, 9, 10

products you might be interested in

recommendations

My Portable Hard Drive Heaven
D40x Ultimate Setup
My working XTi kit.
graphics chips
PC Setup