Personal Record Keeper 5 | Update to previous review/ Nolo Press Customer Service

Personal Record Keeper 5 | Re: Nolo Press

software:

Personal Record Ke...

	Personal Record Keeper 5 Windows, Macintosh, Linux, ... \| Nolo Press average customer review:based on 5 reviews view larger image
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Provides a place for all your records, whether you're hoarding frequent flyer miles or itemizing your Pez-dispenser collection. Get all of your paperwork organized.

Update to previous review/ Nolo Press Customer Service

After Nolo Press received my review, I was contacted by their customer service department. I was told that since the software did not meet my needs, they would gladly refund my money. I purchased the software from Amazon and no longer had the receipt, but that was not an issue for the folks at Nolo Press. Nolo Press customer service gets 5 stars!

Re: Nolo Press

I read the initial review of Personal Record Keeper 5 by Suzanne Whalen, and so was hesitant to go ahead and purchase this, even though other reviews I've read have been so positive. Then I read her next updated review, and felt I had to write. Finally, a software company that cares about it's customers-how refreshing!!! It is nice to know that if a product isn't what you expected that a company is not only understanding, but proactive in making it right. It's too bad customer service for most software and computer companies is a lost art. I will not hesitate to buy any Nolo products in the future!!

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