I've used it for over 6 months and love it. Installation was easy - follow the instructions - install software - plug in the USB cable. The scanner is very fast and very accurate. I normally don't have to make any corrections to the scanning results. Cards with very unusual fonts or layouts sometimes need correction. The included software works flawlessly with ACT! or outlook. Another cool feature is the link to the Cardscan.net site. This allows you to back-up/store and access your business card file on online. It is also very easy to use. Again I have found this to be a lifesaver for handling business cards and with many months of use I have had no problems.
Why only 4 stars
I would like easier ways to select which contacts to transfer into other programs (I scan everything since its so easy but i dont need a lot of the data on a daily basis so i dont want to transfer everything) and easier ways to split and merge databases by batch selection. It has these facilities but its too hard !
As someone who lives and travels in Asia many of my cards have the local language details on the back. You can scan the back you cant print it. Give a printed copy to a cab driver is an easy way to get to where i want to go when i cant speak the language.
Finally the copy and paste is fiddly.
But i use it every day and i have all my cards going back 7 years accessible by a simple text search.