Crucial Conversations: Tools for Talking When Stakes are High

Crucial Conversations: Tools for Talking When Stakes are High | Kerry Patterson, Joseph Grenny, ... | Crucial Conversations A Must

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Crucial Conversati...

	Crucial Conversations: Tools for Talking When Stakes are High Kerry Patterson, Joseph Grenny, ... McGraw-Hill, 2002 - 256 pages average customer review:based on 123 reviews view larger image
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highly recommended

The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

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Life changing book

I wasn't really sure what to expect going into this book. I was simply reading it because a friend recommended it as a help for some of the team unity problems I was facing.

"Crucial Conversations" was a life-changer for me because it gave really practical ways on how to step up to the plate and resolve communication conflicts. I believe that it's already helped in the way I view everything that I spit out of my mouth - not to mention how I simply now observe dialog.

I would strongly recommend this book for people who are stepping into a leadership role for the first time - regardless if they consider themselves excellent at gritty dialog or not.

"Crucial Conversations" is also really useful for newlyweds who are learning the ropes to developing a solid foundation in their relationship.

This book was a lot of fun to read, as I laughed often realizing how the authors were describing me to a "T" (and I'm one who would consider themselves pretty stinkin' good at dialog). I'm sure I'll be going back to it time and time again in the near future.

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Crucial Conversations A Must

I feel this book can help with Crucial Conversations at home as well as in the workplace. If applied, it can improve basic interpersonal relationships and improve your life as well as those around you. Excellent, easy to read and understand, and gives the hows to put into practice.

Management Development - conversational conflict

As with many of these management development books, there are many pages just making up pages!

However the content is excellent and will be very helpful to those who regularly work in challenging environments, or even in their homelife where conversations just seem to run away or not get results.

If you find this book useful - consider books on Question Thinking also.

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Good Tools for Tough Conversations

A very good book with lots of specific, helpful tools to help you navigate difficult, emotionally-charged, conversations. I was a little put off by all the cute acronyms summarizing various steps along the way - CRIB, STATE, AMPPP, etc. - but in total agreement with their main points that in order to get people to add to the pool of meaning, you have to help them feel safe.

People interested in this topic should also look at the Glaser's book "Be Quiet, Be Heard" which covers similar material and presents models that I found are more intuitive and therefore easier to remember.

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