The Professional Service Firm50 (Reinventing Work): Fifty Ways to Transform Your "Department"...

The Professional Service Firm50 (Reinventing Work): Fifty Ways to Transform Your "Department" into a ... | Tom Peters | Classic Tom Peters!

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The Professional S...

	The Professional Service Firm50 (Reinventing Work): Fifty Ways to Transform Your "Department" into a ... Tom Peters Knopf, 1999 - 240 pages average customer review:based on 18 reviews view larger image
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highly recommended

Transform white collar departments into "professional service firms" whose sole, powerful asset is knowledge.

Idea: You are boss of a 23-person finance department in a division of a big company.  Or, rather, you were boss of the finance department.  Now, per our suggestion-model, you are Managing Partner, Finance Inc., a full-fledged professional service firm which is a wholly owned subsidiary of your division.

Goal: Learn from the best professional service firms!  Transform your unit!  Today, even after re-engineering done well, the "department" doesn't look much like McKinsey, Andersen or Chiat Day.  (And that's an understatement!)

Aim, in short: Cool people (call them "talent") working on cool projects with cool clients.  The aim redux: A cool Finance/Purchasing, IS, HR, Sales department. Why not?

The cool professional service firm is just that: cool people/talent, a portfolio of cool projects, cool clients.  Period.  It's only asset -- literally -- is brains. It's only product is projects. It's only aim is truly memorable client service.

So step #1, then, is the organization (PSF) . . . transforming "departments" in which white collar folks work into way cool professional sercie firms adding way cool value by doing way cool "stuff".

Peters discusses making the most of presentations, working with outsiders on market analysis, how to imporve brainstorming meetings, how to develop relationships with clients and get the most out of them.

50 of Tom Peters's trademark insights on how to get the most our of your department.

See also the other 50List titles in the Reinventing Work series by Tom Peters -- The Brand You50 and The Project50 -- for additional information on how to make an impact in the professional world.

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Highly Recommended!

Tom Peters takes this book's role in the "Reinventing Work Series" seriously. He urges corporate departments, such as human resources and accounting, to reinvent themselves as professional service firms, thinking of their work as projects and of their companies as clients. He believes this will result in a more energized workforce and higher-quality work. His approach is marked by his now signature "gee whiz" writing style, which is punctuated by large typefaces, exclamation points and remarks like "Amen!" and "WOW!" We [...] recommend this book for its innovative points and no "b.s." attitude, but Peters-bashers will groan at the repetition of ideas and cheerleading expressions. This is a useful, inspiring pep talk, and if it is not exactly In Search of Excellence - which seemed to be written for adults who didn't need quite so much hip-hip hoopla - that was then and this is now.

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Classic Tom Peters!

In his unique style, Tom Peters adresses the vision for any organization that can be considered a professional service firm (PSF). He argues that all organizations are in some way service organizations, so his "list" of 50 items that PSFs should do applies everywhere. The book is a call to action to transform your organization into one that is passionate about what it does and focuses on providing excellent service to its customers. Sometimes outlandish, but always on target. It is classic Tom Peters!

Typical Peters

If you never read another line of text in your life, turn to page 169 of this book and read the last sentance.

Learn it, live it, and you'll be set for life.

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reviews: page 1, 2, 3, 4

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