Your colleagues spoke, we listened ... and here it is!
The Manager's Coaching Handbook provides managers, supervisors, and team leaders with simple, easy-to-follow guidelines for positively affecting employee performance. Within these pages you?ll find practical strategies for dealing with superior performers, those with performance problems, and everyone in between.
Looking for a bunch of long-winded theory? You won?t find it here! We "cut right to the chase" and give you proven tools you can use immediately ? tools to make your job (and your life) easier
The concept of SuperStars, Middle Stars, and Falling Stars struck a chord with me. I would recommend this book for all front line and mid level supervisors and managers.