books:

	The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic ... Forrest W. Breyfogle III Bridgeway Books, 2008 - 189 pages average customer review:based on 13 reviews view larger image
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highly recommended

Integrated Enterprise Excellence (IEE) introduces a new organizational governance system that integrates analytics with innovation. The IEE system shows business leaders what to measure and report; when and how to report it; how to interpret and use the results to establish goals; how to orchestrate work activities; and how to develop strategies that is consistent with established goals. These strategies ultimately lead to specific projects that enhance organizational focus and success.

This book discusses how the application of IEE methods, tools, and techniques can overcome the enterprise management challenges of the twenty-first century and the limitations of traditional business measurement systems.

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A powerful statement of today's Business NEEDS!

Forrest has written yet another thought provoking book. With his original book Implementing Six Sigma he set the stage at which the Six Sigma world would baseline "How it is done". Now he has set off with a series of new books which will open the door to looking at our businesses differently - in a new light.

With the book `Integrated Enterprise Excellence' Forrest uncovers some of weaknesses of corporations through identifying the impact of Short Term vs Long Term change. Attention is brought to day to day Firefighting situations, that too many of us know intimately at our jobs.

Ironically when I met with Forrest earlier this year, he spent time specifically speaking about the (Red Light / Green Light) syndrome. I had first seen this at Harley Davidson Motor Company, when Erik Buell rolled it out a new tool that all motorcycle platforms would use. There were rumblings within the launch teams about this new tool. It had stoplight colors, and our direction was to never have a red light. Little did I realize that the measurement system we were launching was establishing what we delivered to, as employees. That hopefully the metrics were well aligned with the 30,000 foot needs of the corporation and that which led to Long Term change.

The Integrated Enterprise Excellence (IEE) system that is taught in this book shows management techniques that followed can effectively charter good change for a corporation. That change which is measurable, predictable, and drives bottom line results.

There is a lot of information on the market today about 6 Sigma, and change movements. Take time to look at Forrest Breyfogle's work. I have personally spent time with him, and been through his MBB program. In contrast to the many people who do this type of stuff for pure financial benefit; I believe that Forrest's work is about setting the record straight - and letting the truth be told. The new series of books show a no nonsense approach to doing 6 Sigma in a less complex methodology, that delivers big results. With today's workplace putting more pressure on belts to produce with less time, these methodologies will lead to solutions better than ever before.

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An Overview of Lean Six Sigma that Aligns Efforts with the Goals of the Business

This book provides a good overview of how businesses can align employees' efforts and focus with the goals of the organization. Helps you to prioritize projects and improvement efforts. A good introduction that will compel you to purchase and read the other books in this series that go into great detail covering the "how to" make it happen...


Very insightful book. Gives lifetime lessons!

This book, gave me the lesson of the year (so far). ... that we can turn firefighting to fire-prevention mode.

It explains how we can make the right desicions by making sense of the entire organisation. It tells how to distinguish Common cause from special cause events and its connection to firefights.

It would be good to speak whether IEE can be implemented with the EFQM model (the European equivalent to Malcolm Baldrige).

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Simply the best

Forrest Breyfogle's "Implementing Six Sigma" is one of the best Six Sigma books ever written. The "IEE System" focus teaches one how to successfully apply Continuous Improvements techniques with solid Enterprise orientation. Six Sigma, Lean, Balanced score card or Toyota Production systems can provide one with improvement philosophies which are both methodical, and technical. Even if blindly pursued, these techniques will provide one with excitement, as well as many years of sustainability, but very often also ending with the questions of: "What we do now?" and "Why our efforts are not more delivering the same results?".
Forrest's focus is not fashion-oriented, he knows how to implement the right techniques and ask the right questions.
I sincerely congratulate Forrest for another classic installment in his lifetime's commitment of pursuing excellence.

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Effective starting point for Integrated Enterprise Excellence System

"The Integrated Enterprise Excellence System: An Enhanced Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement," does an exhaustive job of describing the basic concepts further quantified in the full 4 volume series. Forrest Breyfogle describes the hows to execute IEE E-DMAIC as a step-by-step sequenced roadmap in Volume II. The how's to execute IEE P-DMAIC has a step-by-step sequenced roadmap in Volume III that truly integrates the tools of Lean and Six Sigma.

I am impressed at how Forrest weaves all the terms, definitions and labels together for the reader. Since I have worked so long with these terms and approaches, it seems like the book is a dictionary with all the words put together in sentences. I suspect it is a welcome integration of complex concepts into a "unified" whole for the reader new to these concepts.

The Lean Six Sigma roadmap of DMAIC that many organizations use has so much variability in how it is described that effectiveness and good communication is lost. Many authors are writing about how to implement Balanced Scorecard measurement systems without tying the conceptual level to the tools that connect concept to reality of the business outcomes and processes specific to the reader. The DMAIC roadmap or Balanced Scorecard models generally implemented by industry are victim to many inconsistencies, leading to much confusion and watering down of the concepts.

The IEE E-DMAIC and P-DMAIC systems avoid this high level of variation by explicitly defining scope and operating characteristics of each element within the improvement system. Unlike some previous Lean and Six Sigma authors who keep their detailed methodology secret until they are called onsite with a client, Breyfogle publicly shares his intricate methodology up front. The author puts everything out there for the reader to see right away. The subsequent volumes provide the drill down roadmaps for tactical and operational integration of the full IEE Enhanced Unified Approach; i.e., Volume II for E-DMAIC and Volume III for P-DMAIC.

The author describes his construct in such reliable detail that the reader will realize a higher level of performance outcome than from models with less rigor of definition. Page xvi of the IEE introductory paperback clearly describes proprietary nomenclature and service marks expectation. Breyfogle is confident that his systemic integration of Lean Six Sigma and Balance Scorecard concepts at both the enterprise and process level is specific enough to empower any organization to succeed in reducing variation and eliminating waste. E-DMAIC is very different to how businesses are generally run and the author does not want references casually made to water down E-DMAIC as some texts have watered down the intended structure of Lean, Six Sigma and Balanced Scorecard previously.

IEE describes, among other things, a system for how you look at metrics so that the right behavior results. To quote the author: "I truly believe that if we don't do something now to the way businesses are run, our grandchildren are not going to have the lifestyle that we have grown accustomed to. In my belief, IEE provides the framework for this transition."

I recommend reading "The Integrated Enterprise Excellence System: An Enhanced Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement." This introductory book does exactly what it is supposed to do. The reader will have the information they need to assess the appropriateness of fully implementing the Integrated Enterprise Excellence System approach within their organization.

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reviews: page 1, 2, 3

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