Fish! A Remarkable Way to Boost Morale and Improve Results | Stephen C. Lundin, Harry Paul, ... |...

Fish! A Remarkable Way to Boost Morale and Improve Results | Stephen C. Lundin, Harry Paul, ... | Fish Sticks and doesn't smell!!

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Fish! A Remarkable...

	Fish! A Remarkable Way to Boost Morale and Improve Results Stephen C. Lundin, Harry Paul, ... Hyperion, 2000 - 115 pages average customer review:based on 220 reviews view larger image
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Get Hooked on Fish

The fish market portrayed in this book is the embodiment of almost perfect workplace teamwork. "Fish" transports its readers into the realm of Leadership greatness. This book and "Always Remember: If it ain't fun, it ain't worth doing!" by Wayne Kehl should be manadatory for all managers in all businesses. Read and Learn to Manage.

Fish Sticks and doesn't smell!!

This is a thoroughly engrossing tale about improving morale in the work place. Where I work has decided that this would be a good tactic for us. We are currently working on implementing the changes that are so easily demonstrated in this parable. It is a delightful read that does not take a long time to read and understand. I recommend this as a good start for turning around the morale and enthusiasm that seems to be running rampant today.

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A Fresh Look at Management Techniques

I have just finished reading this book as a requirement for a Master's degree course, and I found it very enjoyable. I especially liked the format, in which the author uses a fictional main character and company to illustrate his point.

Mary Jane has recently accepted a new position as a manager in her company. The problem is, she's taking over the third floor, called "the toxic dump" by other employees. Morale is low and poor service is high. One day, Mary Jane decides to go for a walk over her lunch hour. She comes across the Pike Place Fish Market and is immediately taken aback. She cannot get over the enthusiasm of the employees and the satisfaction of the customers. Lonnie, the manager of the market, notices Mary Jane and begins talking to her. He learns about Mary Jane's department and the struggles she's facing. Lonnie decides to tell Mary Jane about his strategy at the fish market so that she may apply his principles to her situation. Lonnie's strategy contains four main points: choose your attitude, play, make their day, and be present. All of these areas focus on the customer and putting his needs first.

Mary Jane decides to try Lonnie's program out in her own department. At first, the going is rough and she meets with some resistance, but slowly, the employees begin to come around. A field trip to the market does wonders for Mary Jane's employees. Soon, everyone in Mary Jane's department has embraced Lonnie's philosophy and they are applying it to their own customer service.

This book offers a fresh look at management. It is not so theoretical as other management books tend to be. Rather, the fictional, story-type text is easy to follow, and makes the reading much more enjoyable. The book is short enough to be read in one or two sittings, and the story is very well-conceived and will hold the reader's attention.

I definitely recommend this book for both business and social organizations. I read it as a requirement for a Library Science class, and it's conclusions can be applied to a library, as well as business, setting. Read this book and learn some new tips in the field of management.

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