IBM ViaVoice Pro USB Edition

IBM ViaVoice Pro USB Edition | Incompatible with Word 2003

software:

IBM ViaVoice Pro U...

	IBM ViaVoice Pro USB Edition Windows \| Nuance Communications, Inc. average customer review:based on 12 reviews view larger image
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Fantastic

I see on this site that most people did not like this product. Well, I did. At first it was a dissapointment, but after I did lots of voice testing and corrections, it was great. No hands are needed and it is relitivley fast. Great Buy.

Incompatible with Word 2003

I have used ViaVoice Ver10 Pro USB for a little over a year with great results. On a fast computer system it keeps up with you almost no matter the speed of your speaking. It does occassionally crash. There seems to be a problem with it writing back to memory. IBM was unable to find the problem. It had done this on other computers as well. I've used it with MS Office XP Pro on my old computer. I upgraded to a new computer with MS Office Small Business Ed 2003 only to find that ViaVoice is not compatible with the components. I spent $9.95 in tech support only to be told that! They said that they plan to put that info on their website(Scansoft is now the tech support for this product). To date they haven't. Guess, they want to sell as many copies as possible before they make a patch. Anyway, if you're planning to use this with Office 2003 or higher it will not work and tech support will do nothing to help you except take your money.
Update: 5/5/2004: I contacted ScanSoft to find out if they are making a patch to make it compatable with Word 2003. Their standard answer is "We're working on it." If you go to their website you will find that they still haven't put in a disclaimer that it doesn't work with all Word editions. It just says that it does work with Word. I wonder how many refunds they are giving out for false advertising? I'm also surprised that the major PC magazines haven't picked up on this.

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reviews: 1, page 2, 3

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