books: fast forward

books: fast forward

books:

Fast forward

Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment (Updated ...

Brad Cleveland

ICMI Press, 2006

great for newbies as well as those with experience in the industry
I have been in the call center industry for some time and I find that you can't know it all, especially if you are in a large call center where roles are very specific. This book has help me understand the things that others do and has helped me to advance into other ...

"My Ox Is Broken!": Detours, Roadblocks, Fast Forwards and Other Great Moments from TV's The Amazing ...
Adam-Troy Castro

Benbella Books, 2006

This quick read made me giggle
I had read good reviews of this book all over but I generally dislike books without much dialogue so I put off buying it. I finally broke down and spent the cash and am glad that I did. Even though I haven't watched every season of the Amazing Race, I got quite a few ...

The Fast Forward MBA in Project Management (Portable Mba Series)

Eric Verzuh

Wiley, 2008

This 3rd Edition of Fast Forward MBA in Project Management rocks!
As both a practicing & certified Project Management Professional (PMP), who is also a adjunct professor that teaches project management at both the graduate & undergraduate levels, this is one of the most useful project management books that I have used in the ...

Fast Forward 1: Future Fiction from the Cutting Edge

Pyr, 2007

Great Anthology...a must for SF readers and writers...
I was able to read the ARC of this book prior to its release, and I was very, very pleased with the selections. I enjoyed 14/21 stories in this, with Robert Charles Wilson's, Paolo Bacigalupi's, Elizabeth Bear's, Louise Marley's, and the Mike Resnick/Nancy Kress ...

Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment

Brad Cleveland, Julia Mayben

Call Center Press, 1999

Wow! So This is How Call Centers Work!
I've generally been an IT Director and Project Manager, so I read this book to get a better idea of my customers' needs. I was pretty excited to discover that there's at least one good summary of what call centers do and how they do it. For my own sake--and perhaps ...

The Fast Forward MBA in Business Math

Peter Garrity

Wiley, 1999

Great primer!
Having recently completed my MBA I look back and realize how much of a help this book was to me during my program. The author is able to take complex subject matter and reduce it to simple, unerstandable concepts. The chapter on TVM was especially helpful.

Midlife Mamas on the Moon: Celebrate Great Health, Friendships, Sex, and Money and Launch Your Second Life

Sunny Hersh

Fast Forward Publications, 2004

Highly recommended reading
Packed from cover to cover with a thoroughly "reader friendly" text by wellness trainer Sunny Hersh, Midlife Mamas On The Moon: Celebrate Great Health, Friendships, Sex, And Money And Launch Your Second Life! is enhanced with useful checklists, honest personal stories, ...

Fast Forward 2

Pyr, 2008

I hope this is an ongoing series
I had high expectations for this anthology given how delightful Fast Forward 1 was, and they were absolutely met. The stories are far-ranging and all thought-provoking. "True Names," by Benjamin Rosenbaum and Cory Doctorow, the novella-length centerpiece of the book, ...

The Fast Forward MBA in Finance, Second Edition

John A., CPA Tracy, John A. Tracy

Wiley, 2002

Should be entitled Managerial Accounting
Great, straightforward approach to explaining what managers do, and should, look for in the numbers periodically generated by their accounting systems.

Transformed by Triathlon: The Making of an Improbable Athlete

Jane Booth

Fast Foot Forward Press, 2007

Transformed by Triathlon: The Making of an Improbable Athlete
I loved this book. Jane Booth is incredibly inspirational. She gives us a very personal and entertaining view of her journey from ordinary to extraordinary! I enjoyed Jane's comical and insightful description of herself as a true novice transformed into an ...

Instant Asia: Fast Forward through the Architecture of a Changing Continent
Joseph Grima

Skira, 2008

The Asian continent today acts as a theatre to some of the most rapid changes in the urban environment ever to occur anywhere in the world. As cities?and economies?expand at an almost immeasurable pace, Asian architects face new challenges and opportunities. Through interviews, conversations, and visits to architecture studios across the ...

The Fast Forward MBA Pocket Reference, Second Edition

Paul A. Argenti

Wiley, 2002

A great introduction to business principles.
This book provides a great introduciton to the key elements of business. After reading it, my business vocabulary was greatly increased. I found this book a better read than "The Portable MBA." "Fast Forward," with less reading, seems to cover more (e.g., economic ...

Fast Forward (Kimani Tru)
Celeste O. Norfleet

Harlequin, 2009

Fast Forwards (NBA Readers)
Paul Ladewski

Scholastic, 2008

Fast Forward Salon & Spa Business Resource

Neil Ducoff

Strategies Publishing Group, Inc., 2000

Like a PDR for your salon!
Owning a copy of Fast Forward is like having a PDR (Physician's Desk Reference) for your salon. If you need any answer, it's in there. This is a great reference book for anyone in the salon or spa industry. It's just chock full of useful information. Just the other ...