books by Anthony Tardugno
books:
Anthony Tardugno
IT Services: Costs, Metrics, Benchmarking and Marketing (Harris Kern's Enterprise Computing Institute Series)
Anthony Tardugno,
Thomas DiPasquale
, ...
Prentice Hall PTR
, 2000
Focus is on the critical production support processes
This book is one of, if not the, best guides to developing, implementing and managing a mature production support organization. The value of this book is that it takes a business-centric approach to service delivery, and augments material on service level management ...
It Services
Anthony/ Dipasquale, Thomas/ Matthews, Robert Tardugno
Prentice Hall
, 2000
It Services
Anthony/ Dipasquale, Thomas/ Matthews, Robert Tardugno
Prentice Hall
, 2000
IT Professional Bundle: Ideal for those Responsible for Creating and Managing IT Infrastructures
Harris Kern
,
Jane Carbone
, ...
Prentice Hall PTR
, 2004
Ideal for those responsible for creating and managing IT infrastructures, this bundle contains all four of these leading titles: IT Architecture Toolkit; IT Production Services: Building a Competitive Advantage; IT Systems Management: Designing, Implementing, and Managing World-Class Infrastructures; and IT Services: Costs, Metrics, Benchmarking ...
products you might be interested in
professional
The Tipping Point: How Little Things Can Make a Big Difference
A Guide to the Project Management Body of Knowledge, Third Edition ...
The Five Dysfunctions of a Team: A Leadership Fable
Now, Discover Your Strengths
Boys Will Be Boys: The Glory Days and Party Nights of the Dallas ...
enterprise
The Shock Doctrine: The Rise of Disaster Capitalism
When Genius Failed: The Rise and Fall of Long-Term Capital Management
Capitalism and Freedom: Fortieth Anniversary Edition
MCITP Self-Paced Training Kit (Exams 70-640, 70-642, 70-643, 70-647): ...
Lawn Boy
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